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Chapter 1: Interpersonal Communication
- Understand interpersonal communication.
Chapter 2: The Impact of Self Concept
- Understand everything we think and feel about oursleves makes up our self concept.
Chapter 3: Perception
- Process we use to make sense of our experiences.
Chapter 4: Listening
- Process of receiving, attending to, and assaigning meaning to aural and visual stimuli.
Chapter 5: Language
- Code or system of arbitrary symbols shared by a group to communicate.
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Chapter 6: Nonverbal Communication
- Actions or attributes of human, including their use of objects or sounds, time and space, that have socially shared significance and stimulate meaning in others.
Chapter 9: Trust
- Examines relationships as an exchange of commodities.
Chapter 10: Power and Influence
- The potential to influence others.
Chapter 11: Conflict
- A struggle between interdependent parties that occurs whenever one individual's thought or actions are perceived to limit or interfere with those of another individual.
Chapter 12: Relationship Dynamics
- Wide array of social connections that to varying degrees meet our interpersonal needs.
Chapter 13: Intamacy and Distance
- Willingly making known to others information about yourself.
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